Privacy Policy

Privacy Policy

The Privacy policy and security of your information is very important to us, when you are book the room or service of our property through by our website/ Mobile app, online Travel agencies, offline booking and direct booking, we want to trust that the information you have provided to us is being properly managed and protected.
The privacy policy is issued the Kishkinda Heritage Resort, which includes its parents, subsidiaries and affiliates, and covers information collected and used the Resort in the course of its business. Your information may be collected and sued by the Resort through your use of this site. Some of privacy policy details as below

Information we collect:

    Information you give us, you have to provide us the various information that personally identifies you, the detail would be as
  • Your Name, email address, home or business address, contact number, nationality, payment option information and GST number if you are company
  • Information such as stay and room preference made during the course of your reservation such as your preferred room type and specific request to the Resort
  • We use this information: we will use the collected information primarily to fulfil your room reservation for your stay to sending booking details, invoice, promotions and feedback etc., further we also may use information related to your stay to display targeted advertisements on our websites, social media or third-party websites.
    Aside from the purposed described above, we do not share your stay information with any other third parties unless we have your consent or under special circumstance such as,
  • When we believe in good faith that the disclosure is required by the law or to protect the safety of hotel guest, employees, the public or Resort/ Hotel property
  • When disclosure is required to comply with the judicial proceeding, court order, subpoena, warrant or legal process, or in the event of merger, asset sale or other relate transaction

Secure your Information
we committed to protecting you’re the confidentiality and security of the information that you provide to us. To do this technical, physical security measures are put in place to protect against any unauthorised access, disclosure, damage or loss or your information. The collection, transmission and storage of information can never be guaranteed to be completely secure, however, we take steps to ensure that appropriate security safeguards are in place to protect your information.

Our websites are not intended for children and we do not intentionally solicit or collect personal information from the individuals under the age of 18. If we are notified or otherwise discover that a minor’s personal information has been improperly collected, we will take all commercially reasonable steps to delete that information. In limited instances, we may have a campaign or program targeted towards children, in these instances details on the information practices will be presented within the terms and conditions of the program or campaign.

Changes of the privacy policy
In some instances, we may have to change, modify or amend this privacy policy in order to comply with the regulatory environment or the needs of our business. We reserve the right, at any time and without notice, to add to, change, update or modify this privacy policy, subject to any applicable legal requirements.